Contact history ()
· —
DEMO MODE
Customer Order Management
Track customer book orders, manage follow-ups, and coordinate pickups.
Showing orders flagged for review.
All caught up — no overdue follow-ups in the sample orders.
Customer Order Information
- Customer
- Name, phone, email
- Book
- Title, author, ISBN, edition/format
- Order
- Request date, ordered, arrived, customer notified, picked up
- Additional
- Staff notes
Information is entered and updated manually by bookstore staff. No POS or supplier integration is required.
Demo activity
Actions record what staff did. No emails or text messages are sent.
All Orders
Find any special order and move it forward.
| Order ID | Customer | Book Title | ISBN | Status | Next Step | Update Status |
|---|---|---|---|---|---|---|
No matching orders. Try clearing the search or status filter.
📦 Arrived · needs notification
| Customer | Order ID | Book Title | ISBN | Contact | Waiting | Action |
|---|---|---|---|---|---|---|
All arrivals have been handled.
📚 Notified · awaiting pickup
| Customer | Order ID | Book Title | ISBN | Contact | Waiting | Action |
|---|---|---|---|---|---|---|
No customers waiting for pickup.
All actions are recorded manually. No messages are sent. Completed pickups remain in All Orders.
Confirm book pickup?
Confirm that has collected .
This changes the order status from Notified to Picked Up. No customer message is sent.